Privacy Policy

Overview

DART OT is committed to protecting your privacy and handling your personal information with care, respect, and confidentiality. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with applicable privacy laws in Australia. By using our services or website, you agree to the terms outlined in this policy.

What Information We Collect

We may collect personal information including:

• Your full name
• Contact details such as phone number and email address
• Date of birth and relevant personal details
• Health and medical information relevant to Occupational Therapy services
• Funding or insurance information where applicable
• Notes and reports created during service delivery 

We only collect information that is necessary to provide safe and appropriate Occupational Therapy services.

How We Collect Your Information

We may collect personal information when you:

• Contact us via phone, email, or website forms
• Engage our services as a client
• Provide information during assessments or consultations
• Communicate with us directly or through a representative

We may also receive information from other healthcare providers or support services where you have provided consent.

How We Use Your Information

Your information is used to:

• Provide Occupational Therapy assessments and services
• Develop reports and recommendations
• Communicate with you about your care
• Coordinate with other health professionals involved in your support (with consent)
• Manage administrative, billing, and funding requirements

We do not use your information for unrelated purposes.

Sharing Your Information

We respect your privacy and only share your information when necessary. This may include:

• Other healthcare professionals involved in your care (with your consent)
• Funding bodies such as NDIS or insurance providers where required
• Administrative or support services assisting in service delivery

We will never sell your personal information.

Storage and Security

Your personal information is stored securely in both digital and physical formats where applicable. We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

Access and Correction

You have the right to access your personal information and request corrections if you believe it is inaccurate or incomplete. Requests can be made by contacting DART OT directly.

Data Retention

We retain client records in accordance with Australian healthcare record keeping requirements. After this period, records are securely destroyed.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

DART OT
Email: jo@dartot.com.au
Phone: 0452242577
ABN: 38 650 163 830